About a month ago I went to open a new bank account with an institution I don't normally bank with. There is a method in that madness I sell a bit of stuff on Trademe and hate fishing through the usual bank accounts to find payments from people. Not sure why I decided on a new institution but the fees were low.
First I went into the local branch where the man behind the counter told me it would take an hour to open an account and he wouldn't be doing it today. Rather irritated as I have had mortgages approved in less than an hour so I fail to see why it would take so long for them to take some of my money!
So I sent them a wee email pointing that out and that they could be losing potential new customers all the time with an attitude like that. They replied promptly and politely. I could do it by mail if I liked. Sounded reasonable enough to me so I filled in the forms, enclosed a copy of my passport and the latest power bill and a cheque for my initial deposit and sent it off.
That was 12 January. Last week I made enquiries about the state of my account. Guess what they have lost the application, including my cheque. They suggest I stop the cheque (will cost ME $30 so I don't think so). They suggest I should go into my local branch and open an account there...
I think I will stick to the bank I know.
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